Privacy Policy
Last updated: January 11, 2026
Introduction
The Credit Repair Guy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our credit repair services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our consultation request form
- Create a client portal account
- Contact us via phone, email, or our website
- Subscribe to our newsletter
This information may include:
- Name, email address, and phone number
- Mailing address and zip code
- Credit report information (when you become a client)
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or source
- Geographic location (city/state level)
How We Use Your Information
We use the information we collect to:
- Provide and improve our credit repair services
- Communicate with you about your account and services
- Send dispute letters on your behalf to credit bureaus and creditors
- Process payments and manage billing
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Analyze website usage and improve our user experience
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who help us operate our business (payment processors, email services, etc.)
- Credit Bureaus: When submitting disputes on your behalf as part of our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: 908-267-7292
- Email: info@thecreditrepairguy.com